Frequently Asked Questions

🛒 Orders & Payments

1. What payment methods do you accept?
We accept major credit cards (Visa, Mastercard, Amex), PayPal, Shop Pay, Apple Pay, and Google Pay.

2. Can I modify or cancel my order after placing it?
Orders can be modified or canceled within a limited time before shipment. Contact us immediately after placing your order.

3. Will I receive an order confirmation?
Yes, you’ll receive a confirmation email with your order details and receipt.

4. Do you charge sales tax?
Sales tax is applied based on your shipping address and state regulations.

📦 Shipping & Delivery

5. How long does shipping take?
Processing typically takes 1–2 business days (or less). Shipping times vary by location and carrier.

6. Do you offer free shipping?
We may offer free shipping on orders over a certain amount. Check our Shipping Policy page for current promotions.

7. Do you ship internationally?
No.

8. How can I track my order?
Once shipped, you’ll receive a tracking number via email.

🔄 Returns & Exchanges

9. What is your return policy?
Returns are accepted within 30 days of delivery for unused items in original packaging. Check out our return policies page for more information.

10. Are there any non-returnable items?
Certain items such as opened kits, batteries, paint, or clearance items may be non-returnable.

11. How do I start a return?
Contact us through our website with your order number and reason for return.